Privacy Policy

• Service Name: ReelMint • Contact Email: contact@reelmint.store • Location: Tamil Nadu, India • Service Type: AI video generation via Telegram bot ReelMint operates in compliance with applicable Indian data protection laws and general global privacy principles.

This Privacy Policy applies to: • Our Telegram bot • Our website and landing pages • Any related services operated by ReelMint By using ReelMint, you agree to the terms described in this Privacy Policy.

We intentionally collect the minimum data required to operate the service. Telegram User Information: When you interact with ReelMint via Telegram, we collect: • Telegram User ID (numeric identifier provided by Telegram) We do NOT collect: • Your phone number • Your email address (unless you voluntarily contact us) • Your Telegram username • Your contacts or messages outside the bot The Telegram User ID is used solely to: • Identify your requests • Track job status • Deliver generated videos • Apply rate limits and abuse prevention Content You Provide: We may temporarily process: • Text prompts • Uploaded images • Uploaded videos • Reference media This content is used only for generating the requested video output. Generated Content: • AI-generated videos created by ReelMint • Metadata such as generation time, duration, and job status Payment Information: ReelMint does not store sensitive payment information. Payments are handled by third-party payment providers (such as UPI gateways). We may receive: • Payment confirmation status • Transaction reference ID (non-sensitive) We do NOT have access to: • Your bank details • Your UPI PIN • Your card details

We retain data only for as long as necessary. Generated Videos: • Stored for up to 15 days • Automatically deleted after this period • After deletion, recovery is not possible Uploaded Input Media (Images / Videos): • Stored for up to 5 days • Automatically deleted earlier if processing completes successfully Prompts and Job Metadata: • Stored temporarily for service operation, debugging, and abuse prevention • Cleared periodically or anonymized Telegram User ID: • Retained while you actively use the service • May be retained longer for: - Fraud prevention - Abuse control - Legal compliance

We use collected data strictly for: • Generating AI videos • Delivering results to your Telegram account • Managing job queues and processing • Preventing spam, abuse, or misuse • Improving service stability and performance • Responding to support requests We do NOT: • Sell your data • Rent your data • Share your data for advertising • Build user profiles for marketing

Telegram: ReelMint operates on Telegram's platform. Telegram processes data according to its own Privacy Policy. We only receive data Telegram makes available to bots (such as user ID). Infrastructure Providers: We may use trusted cloud providers for: • Compute (AI processing) • Storage (temporary file storage) • Databases These providers process data only on our instructions and are bound by confidentiality and security obligations. Legal Requirements: We may disclose limited information if required to: • Comply with legal obligations • Respond to lawful government requests • Enforce our Terms of Service • Protect ReelMint, users, or the public

We take reasonable technical and organizational measures to protect your data, including: • Private storage buckets • Restricted internal access • Encrypted connections • Limited retention windows However, no system is 100% secure. By using the service, you acknowledge this risk.

ReelMint is not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has used the service, please contact us immediately.

Depending on applicable laws, you may have the right to: • Request deletion of your data • Request information about stored data • Stop using the service at any time Since ReelMint does not require accounts or personal profiles, the primary identifier is your Telegram User ID. Requests can be sent to: Email: contact@reelmint.store

If you want your data removed: • Stop using the service, or • Email us with your Telegram User ID We will make reasonable efforts to delete associated data, subject to legal and operational requirements.

Although ReelMint is operated from India, users may access the service globally. By using the service, you consent to the processing of your data in India or other locations where our infrastructure operates.

We may update this Privacy Policy from time to time. • Updates will be posted on our website or communicated via our bot • Continued use of ReelMint after changes means acceptance of the updated policy

If you have any questions, concerns, or privacy-related requests, contact us at: Email: contact@reelmint.store Location: Tamil Nadu, India ReelMint believes in minimal data, maximum transparency, and creator-first privacy.